Solve queues and stop lost leads with AI that actually ships answers.

Playbook

• Trigger rules based on ticket tags and monitoring alerts.
• Common automations: DNS propagation checks, SSL renewal prompts, automated certificate reissue.
• Sample reply templates for step by step instructions.
• Integrations: ticketing, monitoring, control panel APIs.

Outcomes

• Time to first response improves in minutes.
• Percent auto-closed: up to 75% for common DNS issues.

Playbook

• Trigger rules from monitoring thresholds and health checks.
• Common automations: instance restart, load balancer adjustments, alert suppression with automated root cause checks.
• Sample reply templates for investigation notes and follow up.
• Integrations: cloud provider APIs, observability, ticketing platforms.

Outcomes

• Faster remediation, fewer escalations.
• Higher operational uptime and reduced MTTR.

Playbook

• Trigger rules based on user behavior and trial expirations.
• Common automations: onboarding checklists, feature guidance, billing prompts.
• Sample reply templates for onboarding and upgrade conversations.
• Integrations: CRM, billing, in-app messaging, ticketing.

Outcomes

• Higher trial conversion, lower manual support load.
• Improved NPS and lower churn.

Playbook

• Trigger rules for expiring domains, transfer requests, and DNS misconfigurations.
• Common automations: prefilled transfer checks, DNS templates, validation workflows.
• Sample reply templates for customer guidance.

Outcomes

• Faster resolution and fewer escalations.

Playbook

• Trigger rules for abandoned checkout, failed payment events, and fulfillment queries.
• Common automations: recovery emails, retry prompts, dispatch probes for fulfillment status.
• Sample reply templates for customer reassurance and next steps.

Outcomes

• Higher recovered revenue, lower ticket volume.