Violet Signal, Calm Command

Request a Demonstration of Zola.CX Capturing Tickets in Real Time

Real-time logs intercut with polite AI answers keep your ops teams breathing and prospects from slipping. Witness how automation brings calm to ticket triage and chat escalation so you can guide every stack with confidence.

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Zola.CX resolving chat

Sharp screenshot of chat triage in action.

Automation Benefits

Calm the desk with measurable improvements

Transform support queues with automation that diagnoses where tickets pile up, delivers accurate answers, and keeps leads from falling silent.

01

Diagnose ticket queues faster

Signal where bottlenecks form so support leaders can reroute resources before backlogs swell.

02

Deliver accurate AI answers

Every chat response references ops playbooks so replies stay factual and compliant.

03

Retain leads with instant replies

Automated follow-ups keep marketing conversations warm while your team focuses on conversions.

Support proof

"Tickets dropped by half while CSAT climbed above 92 percent. Zola.CX keeps our agents in the loop and relieves the chatter that used to sap morale."

Support Leader, leading hosting company

Cadence

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Accurate answers

98%

Precision answers aligned with ops playbooks.

Queue drop

42%

Average case backlog reduction in eight weeks.

Lead reply speed

12h

Median response time for revenue conversations.

Validate your stack fit within minutes

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