Indigo Pulse Case Studies

Case Studies, Automated Confidence.

Cloud and hosting teams trim ticket queues while our AI threads CSAT glow across their dashboards.

Cloudflare Hosting

Automated answers cut repeated escalations, reduced backlog 48% in eight weeks.

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Global SaaS

Tickets close in 12 minutes, CSAT surges to 96, and backlog shrinks 40% with AI-led triage.

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Cloud Hosting Provider

Support ops gained 3x faster answers, capturing every lead and slashing backlog 52% in two quarters.

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See Zola.CX tame your backlog.

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