Your Technical Support with AI

Zola is an AI-powered technical support assistant designed for web hosting companies, cloud providers, SaaS platforms, and ecommerce businesses. It automates technical ticket resolutions and live chat interactions, effectively reducing human workload. Zola enhances response time, accuracy, and customer satisfaction.
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Pricing

Our Mission & Innovation

Zola is dedicated to transforming customer support for web hosting, SaaS, and ecommerce companies through advanced AI technology. We aim to reduce operational costs, improve response times, and increase customer satisfaction by automating technical support tasks with precision and reliability.

Explore how Zola transforms technical support across industries.

Discover the diverse applications of Zola in real-world scenarios. From web hosting to e-commerce, see how our AI-powered assistant streamlines support, enhances efficiency, and boosts customer satisfaction. Explore the possibilities and envision Zola’s impact on your business.
A professional photograph of a web hosting company's support dashboard, showcasing Zola seamlessly integrated into their existing ticketing system, efficiently resolving customer issues.
Web Hosting Providers
Zola automates ticket resolution, reduces response times, and manages entire customer support departments, freeing up human agents for complex issues. This leads to significant cost savings.
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A screenshot of a SaaS platform's live chat interface, demonstrating Zola's ability to handle multiple customer inquiries simultaneously with accurate and helpful responses.
SaaS Platforms
Zola provides instant support, resolves technical issues, and guides users through product features, enhancing user experience and reducing churn. It integrates seamlessly with existing live chat systems.
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An image depicting an e-commerce platform's customer service portal, highlighting Zola's role in resolving order inquiries, tracking shipments, and handling returns efficiently.
E-commerce Businesses
Zola handles order inquiries, tracks shipments, and resolves return requests, providing seamless customer service and increasing customer loyalty. It reduces the burden on human support staff.
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Customer Testimonials

Hear what our satisfied clients say about Zola’s support solutions and how it transforms their customer service experience.

Njeri Maina
Njeri Maina
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Great assistance from Zola Date of experience: July 09, 2025
Design plus Solutions
Design plus Solutions
Zola is excellent
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Zola is excellent. I was very helpful, i did a domain transfer, hosting and ssl setup Date of experience: July 06, 2025
Eric Gitau
Eric Gitau
Honestly that was one of the best…
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Honestly that was one of the best customer support I've interacted with. Thanks Zola, timely and detailed replies ensuring every querry is sorted before ending the conversation. That was awesome 👌 Date of experience: June 30, 2025
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TrueHost

4.5 763 Reviews

Kahoro Paul 2025-07-17

Great service by Gitonga

Great service by Gitonga

Brian Munro 2025-07-17

The customer support was very helpful

The customer support was very experienced in all areas. He was able to guide me and resolve my issue

umukoro joseph 2025-07-17

Audrey was superb in helping me fix…

Audrey was superb in helping me fix issues on the domain name I bought… he is doing well, unlike the previous agents I meet before him, they were liars

Pricing Plans

Choose the right plan for your business needs and scale effortlessly with Zola.

Basic

Ideal for small businesses starting with automation

$1/hr

Get Started

Pro

Perfect for growing support teams needing advanced features

$5/hr

Upgrade to Pro

Enterprise

Custom solutions for large organizations with unlimited support needs

Contact us for pricing

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Our Team

Meet Experts

Our team is dedicated to providing the best AI support solutions for your business. Some of the the team members include:
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William is a man in his late 30s with short, dark hair and a neatly trimmed beard. He wears glasses and has a focused, intelligent expression.
William M
Lead Engineer
William leads our engineering team, ensuring Zola’s technical excellence and innovation.
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David is a man in his early 40s with a friendly smile and short, brown hair. He has a warm and approachable demeanor.
David M
Team Lead

David leads team ensuring smooth collaborations and resource mobilization across teams

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Wallace is a man in his mid-40s with a receding hairline and a serious, yet helpful expression. He often wears a headset.
Wallace M
Head of Technical Support
Wallace oversees technical support, ensuring quick and effective solutions for all technical issues.
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